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Background |
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| History |
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The idea to form a
company developed during a strategy session in 1999 between
co-founders Jack Frantz and Ken Norris. They both had spent time
working for and dealing with IT companies that didn't provide the
level of support that was expected and had been paid for. Many times
they heard horror stories of how companies had spent money for
inferior work or for systems that just would not function as promised.
The complaints eventually gave way to the despair that this was as
good as it would get. Bad service, poor return on investment, and
poorly designed solutions were becoming the norm. Jack and Ken knew
that this was not the way it had to be. There was a wide open market
and they were going to fill the demand. It took almost 2 years
of work and planning to develop the concepts that TMSI is built on,
and to put a highly skilled, professional organization in place. |
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| Company
Operating Principle |
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The operating creed
that guides our company is "Third Man Systems will provide the best
possible service for the customer". We went into business to fill a
need that had been expressed to us by company owners and
employees. Unlike most companies that start out with the primary goal
of making large sums of money, we at Third Man know that success will
come only if we hit the high mark we have set for ourselves. At Third
Man Systems, service is everything, there is nothing else. |
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People Profiles - Our company management
team. Over 49 years of experience in the information technology field. |
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Jack Frantz
- Jack brings more than 19 years of experience in the Telecom/Data
field to Third Man. He was one of the primary designers and
implementers of a solution to migrate a Novell 4.1 network to a
Microsoft Windows NT 4.0 network for one of the largest employers in
the area. His certifications include Cisco's coveted CCNP title as
well as Microsoft's MCSE in Windows 2000 networks. Jack is responsible
for the maintenance and troubleshooting of multi-site routed Frame
Relay and ATM network, and PIX/Checkpoint firewall environment for a
company ranked in the top 200 of the Fortune 500 list. He provides
engineering for, and Tier 2 and 3 support of, Cisco and HP LANs/WANs.
Jack is very customer oriented and has spent time working as a
customer service engineer with Siemens. You'll find he is enjoyable to
work with and will provide you with only top level service and
support. |
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Erich G.
Fronck, Jr - Erich has 17 years experience as a computing
professional, and has provided extensive customer service as a
manager, network engineer, and consultant. Erich is a Cisco Certified
Network Associate (CCNA), a Certified Directory Engineer (CDE), a
Master Certified Novell Engineer (MCNE), a Microsoft Certified Systems
Engineer (MCSE), as well as a Master Certified Novell Instructor (MCNI),
a Certified Technical Trainer (CTT), and Microsoft Certified Trainer (MCT).
Erich is responsible for the Novell/NT network for a company that
handles over 7 billion electronic payment transactions annually. This
network consists of fifteen (15), Pentium class, NetWare 4.11 and 5.1
servers and more than one hundred twenty (120) Windows NT and 2000
servers. This network services in excess of 2,500 users locally with
WAN ties to the other locations across the country. Erich is a
gentleman who will go the extra mile to insure your satisfaction with
our solutions. |
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Kenneth E.
Norris - A graduate of the Naval Nuclear Power Program, Ken has
spent the last 13 years in the computer systems/networking field. Ken
has installed computer systems and networks in many locations around
the US. He has also taught and trained new users on the use and
maintenance of systems. Ken has worked with Microsoft's software from
almost the very beginning, from DOS 3.3 to Windows XP. He has
designed, installed and maintained Windows NT networks for 2 of the
area's largest employers with a combined annual sales volume exceeding
400 billion dollars. He has been a Microsoft Certified Systems
Engineer for more than 5 years. Having built more than 230 servers and provided
support to over 2500 customers with approximately 25,000 PCs in the
last 13 years has put Ken in a position that not many systems
engineers can compete with. He has led software development teams as
well as functioning as SQL DBA for MSSQL 6.5, 7.0, 2000. Ken has one
driving goal, and that is to meet the computer system needs of your
business, in the best possible way for your business. |
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Third
Man has four Microsoft Certified Systems Engineers on staff and
available to provide all your company's networking needs.
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